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Whether you are having trouble finding, recruiting, retaining and motivating staff, struggling with employee expectations, or looking to develop or maintain a market-leading business with outstanding Human Resources practices and sustainable strategies, Five Star HR will partner with your organisation to help you get the most out of your most valuable asset – your people.

Five Star HR is proud to be part of the HR Coach network, and uses evidence-based methodologies to develop a suite of services that deliver tangible and measurable returns for organisations. These services are tailored specifically to the needs of small-medium businesses.


Information, feedback and discussions do not substitute for your independent judgement and experience nor expert or legal advice.  By adopting a coaching method, our focus is to assist you in making informed decisions about your business by providing objective feedback.  Any application of recommendations provided is at the client’s discretion.  We do not warrant or guarantee that the coaching methods or the coaching provided, will work in any particular circumstances, for you or your business.   Under no circumstances (including but not limited to any act or omission on the part of a client) will Five Star HR be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any Services or any Content.

Outsourced HR Consultants 
Need an in-house HR Manager - either temporarily, or longer-term? We can answer your HR questions quickly and efficiently.  


Policy Development 
Policy development can be time consuming and onerous, but it’s important to get it right to ensure your expectations are clearly communicated to employees and to protect yourself against potential claims or disputes.  We can help you by supplying up-to-date policies, providing awareness, education and training.

Employee Relations            Understanding the areas of risk arising under laws that govern Australian workplaces is critical to issues such as recruitment, business re-organisations, dismissals and general employee engagement.  We can help keep you up to date on the regulatory changes that influence your organisation's risks, rights and responsibilities.

Managing Staff Performance      Managing staff performance is about getting the right people in the right jobs and doing the right things to make the business succeed. We have some simple, effective processes to help. 


Our HR specialists provide a full suite of recruitment tools including the development of remuneration/benefits packages to attract and retain key performers.

Selling your business? Being acquired?                                

As your business grows, you may be acquired, or absorb another into your business. We have experience in managing that process for you and your staff to ensure the best outcome.  

Workplace Health & Safety 
Whether you need assistance developing your WHS Framework, or managing the return to work of an injured worker, our consultants can help.


Workplace disputes generally effect productivity and can have a profound effect on morale.  We provide mediation assistance to all the parties in the dispute to reach a mutually acceptable solution.


Sponsorship and Visas 
Sponsoring employees from overseas countries may provide you with the skills you need to make your business productive in a tightening employment marketplace.  We can refer you to our migration experts to help manage this process for you.

Coaching and Mentoring 
Has your teamwork broken down?  Has the ball been dropped and no-one has picked it up? Do you have an otherwise-perfect staff member who needs some leadership training or management advice?


"I can't recommend Kirsty highly enough - a truly outstanding HR professional and an absolute pleasure to work with. Kirsty was our Regional HR Director for over 6 years, and we were consistently recognised and awarded in the industry as the most desirable brand to work for.  A recommendation for our HR programs doesn't come much higher than that!"
Patrick Griffin OAM, General Manager, The Observatory Hotel

"We engaged Five Star HR to help recruit a Senior Sales Manager and were very pleased with the service, sense of urgency and most important ‘the result’.  Unlike a typical recruitment consultant, Kirsty provided a complete end to end recruitment service - including position description, behavioural profiling tool and compliant employment contract.  We look forward to utilising Five Star HR in the future as we continue to develop our internal HR systems and processes."   

Mathieu Tijskens, CEO, East West Engineering

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