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Whether you are having trouble finding, recruiting, retaining and motivating staff, struggling with employee expectations, navigating the minefield of compliance (IR and WHS), or looking to develop or maintain a market-leading business with outstanding Human Resources practices and sustainable strategies, Five Star HR will partner with your organisation to help you get the most out of your most valuable asset – your people.

Five Star HR is proud to be part of the HR Coach network, and uses evidence-based methodologies to develop a suite of services that deliver tangible and measurable returns for organisations. These services are tailored specifically to the needs of small-medium businesses.

Outsourced HR Consultants 
Need an in-house HR Manager - either temporarily, or longer-term?  We can answer your HR questions quickly and efficiently.  


Policy Development 
Policy development can be time consuming and onerous, but it’s important to get it right to ensure you meet your legal requirements. We can help you by supplying effective policies, defining legislation, outlining in-house processes and providing awareness, education and training.


Employment Relations / Industrial Relations 
Are you aware of the impact of the Fair Work Legislation and Modern Awards on your business?  Have you just ignored them and hoped all will be well?  We're here to help you better understand what has changed and how your business needs to adapt to stay compliant and safe.


Managing Staff Performance 
Managing staff performance is about getting the right people in the right jobs and doing the right things to make the business succeed. We have some simple, effective processes to help. 



Our HR specialists provide a full suite of recruitment tools including the development of remuneration/benefits packages to attract and retain key performers.

Selling your business? Being acquired?

As your business grows, you may be acquired, or absorb another into your business. We have experience in managing that process for you and your staff to ensure the best outcome.  

Workplace Health & Safety 
This significant legislation imposes strict obligations on all persons conducting a business or undertaking (pcbu) to ensure the health, safety and wellbeing of their workers.  Our consultants can review your safety processes to protect your business and ensure compliance with this new legislation.


Workplace disputes generally effect productivity and can have a profound effect on morale.  We provide mediation assistance to all the parties in the dispute to reach a mutually acceptable solution.


Sponsorship and Visas 
Sponsoring employees from overseas countries provides you with the skills you need to make your business productive in a tightening employment marketplace.

Coaching and Mentoring 
Has your teamwork broken down?  Has the ball been dropped and no-one has picked it up? Do you have an otherwise-perfect staff member who needs some leadership training or management advice?



"I can't recommend Kirsty highly enough - a truly outstanding HR professional and an absolute pleasure to work with. Kirsty was our Regional HR Director for over 6 years, and we were consistently recognised and awarded in the industry as the most desirable brand to work for.  A recommendation for our HR programs doesn't come much higher than that!"
Patrick Griffin OAM, General Manager, The Observatory Hotel

"We engaged Five Star HR to help recruit a Senior Sales Manager and were very pleased with the service, sense of urgency and most important ‘the result’.  Unlike a typical recruitment consultant, Kirsty provided a complete end to end recruitment service - including position description, behavioural profiling tool and compliant employment contract.  We look forward to utilising Five Star HR in the future as we continue to develop our internal HR systems and processes."   

Mathieu Tijskens, CEO, East West Engineering

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